Privacy Policy

1. Who We Are

Unified Retail Solutions Limited ("we", "us", or "our") is a UK-based company specialising in Amazon marketplace consultancy and retail services. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email address, phone number)
• Company name and business information
• Amazon seller account details (when relevant to our services)
• Payment and billing information
• Communication preferences

Technical Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing our Amazon consultancy and retail services
• Processing payments and managing your account
• Communicating with you about our services
• Sending marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and security threats

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contract: To fulfil our services and obligations to you
• Legitimate Interest: To improve our services and communicate relevant information
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with accounting, tax, and other legal requirements

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who help us deliver our services
• Payment processors for billing purposes
• Professional advisors (lawyers, accountants)
• Regulatory authorities when legally required
• Amazon (where necessary for providing our services)

6. International Transfers

Some of our service providers may be located outside the UK/EU. When we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms under UK GDPR.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Generally:

• Client data: For the duration of our relationship plus 7 years for legal compliance
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics: Up to 26 months
• Financial records: 7 years as required by UK tax law

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw consent: For consent-based processing

To exercise these rights, please contact us at privacy@unifiedretail.com

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data backup and recovery procedures

10. Cookies

Our website uses cookies to improve your experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children under 18 without parental consent.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website. The "last updated" date at the top of this page indicates when the policy was last revised.

13. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: