Cookie Policy

Learn about how we use cookies and similar technologies on our website.

Last updated: 2 December 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and enabling certain website functionality.

We also use similar technologies such as web beacons, pixels, and local storage, which we refer to collectively as "cookies" in this policy.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential functionality: To enable basic website features
  • Performance analysis: To understand how visitors use our site
  • Personalisation: To remember your preferences and settings
  • Marketing: To deliver relevant content and advertisements
  • Security: To protect against fraudulent activity

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled as they are necessary for:

  • Website navigation and basic functionality
  • Security and authentication
  • Remembering your cookie preferences
  • Load balancing and server performance
Cookie NamePurposeDuration
session_idMaintains user sessionSession
cookie_consentRemembers cookie preferences1 year
security_tokenPrevents CSRF attacksSession

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve its performance and user experience.

ServicePurposeDurationProvider
Google AnalyticsWebsite traffic analysisUp to 26 monthsGoogle
HotjarUser behaviour tracking1 yearHotjar

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering your language preferences
  • Storing form data between sessions
  • Personalising content based on your interests
  • Enabling social media integration

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests:

ServicePurposeDurationProvider
Google AdsTargeted advertisingUp to 24 monthsGoogle
Facebook PixelSocial media advertising90 daysMeta
LinkedIn InsightProfessional targeting180 daysLinkedIn

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies, and their use is governed by the privacy policies of the third parties:

5. Managing Your Cookie Preferences

5.1 Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your preferences by cookie category

Manage Your Preferences

You can change your cookie preferences at any time by clicking the button below:

5.2 Browser Settings

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all or specific cookies
  • Set preferences for first-party and third-party cookies
  • Receive notifications when cookies are set

Please note that disabling certain cookies may affect the functionality of our website.

5.3 Browser-Specific Instructions

6. Do Not Track

Some browsers have "Do Not Track" features that let you tell websites you don't want to have your online activities tracked. We respect these signals where technically feasible.

7. Mobile Devices

Mobile devices use identifiers similar to cookies. You can usually manage these through your device settings:

  • iOS: Settings → Privacy & Security → Tracking
  • Android: Settings → Privacy → Ads → Opt out of Ads Personalisation

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by updating the "last updated" date and, where appropriate, providing additional notice on our website.

9. Legal Basis

Under UK and EU law, we rely on the following legal bases for using cookies:

  • Consent: For non-essential cookies (analytics, marketing)
  • Legitimate Interest: For some functional cookies that improve user experience
  • Necessity: For strictly necessary cookies required for website functionality

10. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@unifiedretail.com

Subject: Cookie Policy Enquiry

For more information about your privacy rights, see our Privacy Policy.